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What Is The Difference In Papers?

We strongly recommend clients order a set of samples to see for themselves the difference in our material types : (Order a set of samples )

 

Will The Design Be Cropped?

This will depend on the design.  Your design will be resized to fit your drop, but never stretched or distorted.  You will lose some detail if the design is a landscape/portrait orientation and you choose to print on a square drop size.

To help answer both these questions, watch our video on how you can "try before you buy" with our handy Ratio Template.

Download your FREE template here

 

 

How Long Will My Order Take To Arrive?

Please allow five working days from date of order.

 

Do You Have A Shop I Can Visit?
 

All our drops are custom printed to order and I hold no physical stock.

 

What Is Your Return Policy?

Please see our T&Cs and Return Policies here

 

Do You Deliver Outside Of The UK Mainland?

Yes, please visit our shipping page to see more details

 

How Do I Store My Backdrops?

It is advisable to keep the packaging your drop is delivered in for safe keeping.

 

Can I Clean My Drop?

Any material that has been printed on should be treated and cleaned with care. Please order a set of samples so that you can experiment with the 4 different papers.  Please note that any bright food dye in cake frosting / icing can stain any printed product. You can order a set of samples here

Please also watch the first video on this page showcasing all the properties of the different materials.

 

Can You Print My Own Design?

As long as you either have copyright or a commercial license to print we can print your design.  Please be advised that we cannot guarantee the colours will match your design as each material type affects the colours slightly differently.

 

Can You Alter One Of Your Pre-Existing Designs? (ie, add a floor or change an element)?

Bespoke designs incur a refundable design fee of £5.

Please see here for more information

 

I've Seen A Design Elsewhere, Can You Make One Similar?

Bespoke designs incur a refundable design fee of £5.

Please see here for more information

 

Can I pay by Paypal?

We currently only accept orders via debit or credit card.

 

 

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